REFUND AND RETURNS POLICY

Sri Sharada’s refund policy outlines the conditions under which a customer can receive a refund for a product they have purchased online. Kindly read

the terms & conditions carefully. We are here to provide top-notch service. We offer refund/s and/or exchange/s within the first 10 days of your purchase, if 10 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular-priced items may be refunded, sale items cannot be refunded.

Exempt Goods

The following are exempt from refunds:

  • Some health and personal care items
  • Partial refunds are granted (if applicable)
  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 10 days after delivery.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially credited.
  • If you have done all of this and you still have not received your refund yet, please check the contact us details

Shipping

  • Please do not send the product back to the manufacturer. It must be sent to the following

Complete address:#13, Pampa Mahakavi Rd, Chikkanna Garden, Shankarapura, Bengaluru, Karnataka 560019

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.